Avanza Healthcare Strategies is pleased to share results of a recently conducted client satisfaction survey.
Clients were asked a series of questions on topics including Avanza services, satisfaction with the Avanza team and reasons for engaging Avanza.
Clients were unanimous in their belief that Avanza provided the very highest quality of work and the Avanza team members excelled in professionalism, expertise, teamwork, responsiveness and open, honest and timely communications. Other areas where Avanza exceeded client expectations included overall value, demonstrating creative and flexible approaches, meeting deadlines and providing deliverables in a timely manner.
Here is a selection of comments about Avanza’s services and the Avanza team from survey participants:
- “Every time we finished a call or meeting with Avanza staff, we remark on how well prepared they were and how productive the meeting was.”
- “We were thoroughly impressed with Avanza’s work product and service. Joan and her team had such a deep level of expertise on every issue that arose.”
- “Avanza has an awesome business model, with subject matter expertise in every area of ASC management. I wouldn’t hesitate to reach out to Avanza with any questions within the company’s area of expertise.”
- “We have been extremely happy with the service you have provided and are very grateful for Tyla and Sarah on this project. We look forward to a long and fruitful relationship together for a long time coming.”
- “We worked very closely with the team and they answered every question we had. They were also a fun team to work with, which was a bonus.”
- “Regarding costs, theirs was fair, and a bargain considering the cost of an ill-informed decision by our group.”
- “It was clear Joan’s knowledge comes from years of experience — she had great answers to every question our group had.”
- “Andy is very knowledgeable and experienced, and I’ve personally grown professionally from the time that I’ve spent with him.
- “Janet is doing a superb job and is very organized and professional.”
- “We are very happy and proud to have you, Tyla and the rest of your team alongside us and look forward to keep you close to our side as we continue to grow and expand.”
- “Janis can slice and dice numbers and come up with the answers to all kinds of anecdotal problems. She is exceptional to work with.”
- “Thanks for being so honest. I’ve known of other consultants that give a skewed assessment, I assume to encourage a project to move forward. During your presentation, you came across as honest, very credible and, most important, [a member of] our team looking out for our best interest. Hope to see you again in the future.”
- “Joan is a trailblazer in this area and has seen it all. I highly recommend her.”
Learn about how we helped clients achieve their objectives by viewing our Success Stories, then find out what Avanza can do for your organization by contacting us today.